Unit introduction

Being able to explore ideas, plan activities, collect data and reach conclusions are important study and life skills. This unit gives you the opportunity to use your knowledge and skills and find out more about public service-related topics that are of interest to you. Research in public services may be used to identify needs, for example the need for primary schools in a particular location; highlight gaps in provision, for example the need for more services for the elderly as the population ages; to plan provision, for example in an area where a new housing estate has been built; to inform or improve policy and service provision; to monitor progress, for example the impact of a change in legislation; or examine topics of contemporary importance, for example the impact of antisocial behaviour on communities.

In this unit, you will use your public services knowledge and skills and find out more about your interests. You will learn more about the area you want to specialise in, or explore a new topic that interests you, while developing your project skills. Public services use research techniques and methods to explore ideas and solve problems. There are different types of project, for example a written public service investigation, or a research-based study. You can choose the type of project you want to do. You will research and explore factors that contribute to a successful public services project and then apply what you have learnt to your own project.

You will choose and plan a public services-related project, thinking about what the project’s aims and objectives might be. You will also explore and consider how constraints might impact on your project plan. You will then carry out the project, using public service specific project management skills, applying what you have learnt from other units. You will review the outcomes of your project and the overall success.

On completion of your project, you will review the project outcomes and your own performance. Through planning, carrying out and reviewing a public service-related project, you will gain confidence and important study skills that can be used elsewhere. These skills should help you with your future plans for education and employment.