The Level 3 Certificate and Diploma in Food and Beverage Service Supervision is a vocational qualification designed for individuals aiming to take on supervisory roles in the hospitality industry—particularly in restaurants, bars, and other food service venues.

What you will Learn

• Supervisory Skills: Managing teams, delegating tasks, and ensuring smooth service operations.

• Customer Service Excellence: Handling complaints, improving guest experience, and leading by example.

• Food Safety & Hygiene: Understanding Legislation and best practices for safe food handling.

• Beverage Knowledge: Mixology, wine service, and pairing food with drinks.

• Event & Promotion Planning: Organizing themed nights, promotions, and special events.